Today we had a management meeting at work that focused, in part, on evaluating the talent and potential of the people we oversee. As an introvert I was at a disadvantage because I had not prepped any thoughts for the meeting, but I did appreciate the exercise. In my opinion it was long overdue. The hustle and bustle of retail management can make it difficult to dedicate time for leadership development.
One thing that was eye-opening for me was how often we ended up discussing attitude as a leadership characteristic. We have some leaders with skills in execution and planning and effort, but they are held back because they don't have a corresponding positive attitude. No one wants somebody on their team who is grumpy, a whiner, a complainer, or a blamer, no matter how skilled they are in merchandising. A great attitude covers a multitude of skill deficiencies. The ironic thing is that in a work environment of chaos, change and challenges, your attitude is one of the only things that you can control each day.